Responsible Gaming — Enjoy Safely and Mindfully

111bet game believes that entertainment is truly enjoyable only when it is controlled and approached with awareness. This page provides detailed information on setting your gaming limits, self-exclusion, and how to access support.

21+ Only SSL Secured 24/7 Support Bengali and English

Our Commitment

At 111bet game, we believe that online gaming is a form of entertainment, but managing it responsibly is essential for every player. The mental and financial wellbeing of every user on our platform is our top priority. That is why we have built a clear and straightforward responsible gaming framework.

Gambling should never be seen as a source of income. Every bet is an entertainment expense — like a cinema ticket or a restaurant meal — and that is the mindset you should bring to the table. Our terms and conditions make it clear that chasing losses only makes the situation worse.

Important: 111bet game is for persons aged 21 and above only. Minors are strictly prohibited from opening an account and we make no exceptions on this.

We have put in place several tools and support systems to keep your gaming experience safe and enjoyable. Learn about them in detail on this page and seek support if you need it. You can find out more about 111bet game's values and goals on our About Us page.

Safe, responsible, and mindful gaming — that is our core principle.

21+ Only 24/7 Support

Keep Your Gaming in Control

111bet game offers several effective tools to help you monitor and control your gaming habits. They are completely free to use and can be activated or adjusted at any time.

Set Deposit Limits

Set a maximum daily, weekly or monthly deposit amount yourself. Once a limit is set it takes effect immediately, but increasing it requires a 24-hour waiting period.

Session Time Limits

Set a maximum duration for each gaming session. When the time is up, the platform will automatically prompt you to take a break.

Temporary Break

Need a short break? Temporarily close your account for anywhere from 24 hours to 6 weeks. You will not be able to log in until the break period ends.

Self-Exclusion

If you want to stay away from gaming for an extended period, choose self-exclusion. Once this step is active, it is not possible to reopen the account before the specified period ends.

Review Gaming History

View your complete betting, deposit and withdrawal history. Monitor your own habits and make informed decisions.

Set Bet Limits

Specify the maximum amount you will spend on a single bet. This significantly reduces the chance of a sudden large loss.

Apply for Self-Exclusion

Fill in the form below and our support team will apply the exclusion to your account. The matter is completely confidential.

Username Email Exclusion Duration Reason (Optional)

Recognise the Warning Signs

Gaming addiction does not appear suddenly — certain signs emerge gradually. Recognising them early allows you to take action before the problem grows.

Spending Beyond Your Budget

Spending more than the limit you set for yourself and thinking you will "make it back next time" — this is an important warning sign.

Chasing Losses

The tendency to place more bets in an attempt to recover lost money — once you enter this cycle it becomes difficult to get out.

Hiding from Family and Friends

Concealing or denying your gaming habits to loved ones is a clear sign of a problem.

Restlessness When Not Playing

Feeling irritable or restless when you cannot game is a sign of psychological dependence.

Playing on Borrowed Money

Taking out loans to place bets or using money set aside for the family's daily expenses is a sign of a very dangerous situation.

Disrupted Sleep and Work

Getting less sleep due to gaming, being unable to focus at work, or regularly avoiding everyday responsibilities.

If you notice any one or more of these signs in yourself or someone close to you, seek help immediately. Remember — asking for help is not a sign of weakness; it takes courage. You can find answers to more questions about responsible gaming in our FAQ section.

111bet game's Pledge

We want every player to enjoy gaming within healthy limits. That is why our platform does not allow minors, account verification is mandatory, and responsible gaming tools are always available free of charge. Your safety is our priority.

21+

Age Limit Mandatory

24/7

Support Services

SSL

Safe Platform

Where to Get Help

If you cannot cope on your own, do not hesitate to ask for help. You or your loved ones can find support through the sources below.

111bet game Live Chat

Our support team is available on live chat 24 hours a day, 7 days a week. We are always ready to help in both Bengali and English. Gaming limits, exclusion, or any concern — just let us know directly.

Email Support

Contact us by email to explain your situation in detail. Our email address is: [email protected] — the team responds promptly.

Family and Trusted Ones

Talk to close family members or trusted friends. They often notice the problem first and can help you find the right way forward.

Consulting a mental health specialist or counsellor is very effective. Addiction counselling services are available at various government and private healthcare facilities in Bangladesh. These services are confidential and conducted with respect for your dignity.

Please note that under our privacy policy, your personal information is fully protected. Your information will not be shared with any third party when you seek support.

Tip: Set aside a fixed budget for gaming purely for entertainment. When that amount runs out, take a break for the day. Put aside any winnings and build the habit of not putting them back into bets.

Protection of Minors

111bet game strictly ensures that only persons aged 21 and above can use the platform. Age is verified at the time of account registration and identity documents may be requested if necessary.

If someone in your household has access to this platform, take the following steps:

Use a strong password for your device and account and keep it out of reach of minors.
Use parental control software on your mobile or computer.
Always log out after each gaming session.
Keep your bank card or mobile banking details in a secure place.
Have an open conversation with your children about the risks of online gaming.

If you suspect that a minor has opened an account on 111bet game, notify our support team immediately. We will investigate at once and take the necessary action.

21+

This platform is for adults aged 21 and above only.

Minor accounts are prohibited
Age verification is mandatory
Identity verification process is active

Frequently Asked Questions — Responsible Gaming

Answers to questions that commonly arise about responsible gaming are provided here.

Once our team receives a self-exclusion request, it is usually applied promptly. Once the exclusion is active, you will not be able to log in to your account and will not receive any marketing communications. The exclusion cannot be lifted before the specified period ends.

Lowering a deposit limit takes effect immediately. However, raising a limit requires a 24-hour waiting period — this delay is intentional, so that decisions are not made in the heat of the moment. It is an important part of responsible gaming.

Any withdrawable funds in your account during a self-exclusion period can be accessed by contacting our support team. We assist with this process even during the exclusion period. Contact us via live chat or email for details.

Start by speaking to them with empathy — express concern, not blame or anger. You can also reach out to our support team; we are able to advise family members as well. Seeking help from a professional mental health counsellor is also very effective.

No. Self-exclusion, limit settings and other tools are completely confidential. Your requests or settings will not be shared with any third party. Our privacy policy makes this clearly explicit.

Yes, experts recognise it as a behavioural addiction. It does not result from a lack of willpower — it is the outcome of a complex psychological process. Many people recover with the right support and counselling. Do not hesitate to seek help rather than facing it alone.